Bilingual Contact Center Agent

Company: VirtualVocations
Location: Des Moines
Posted on: February 1, 2025

Job Description:

A company is looking for a Bilingual Contact Center Agent (Remote).
Key Responsibilities

Handle 98% inbound calls regarding licenses, permits, and reservations
Assist customers with inquiries and provide application support
Process sales and fulfill license/permit requests

Required Qualifications

Fluent in both English and Spanish
High School Diploma or GED
Availability for various shifts from home
Solid computer and internet skills with a minimum speed of 10 Mbps
Ability to create a private and quiet workspace for calls

Keywords: VirtualVocations, Ankeny , Bilingual Contact Center Agent, Sales , Des Moines, Iowa

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