Call Center Agent
Company: VirtualVocations
Location: Des Moines
Posted on: January 22, 2025
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Job Description:
A company is looking for a Call Center (Swing Shift) Agent for a
24/7 call center.
Key Responsibilities
Answer inbound calls and schedule service appointments
Respond to and resolve customer requests via voicemail, email,
webchat, and text
Maintain and update customer database with accurate information
Required Qualifications
High School Diploma or GED
2+ years of customer service experience in a phone-based role
Experience in the home services industry preferred
Typing speed of at least 40 words per minute
Proficiency with Microsoft Office or Google Suite
Keywords: VirtualVocations, Ankeny , Call Center Agent, Sales , Des Moines, Iowa
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here to apply!
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