Computer Support Associate I - Infrastructure (3rd Shift)

Company: CES Limited
Location: Waterloo
Posted on: February 2, 2025

Job Description:

Job description Job Title: Computer Support Associate /Infrastructure Engineer

Please make an application promptly if you are a good match for this role due to high levels of interest.
Job Location: Waterloo, IA
This is for one, 3rd shift position (10:30 pm to 7 am) - will work ONSITE
Description:

Provide onsite deskside support to the Waterloo IA location through performing the following duties Job Duties: Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.
imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts.
Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
Responsible for effective e-mail communications and ability to create and maintain basic documents/records:
Understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.
Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
Knowledge of computer security policies and a general overall knowledge of computer security concepts.






Recruiter Contact: Karthikeyan, karthikeyan.raghu@computechcorp.com

About Computech Corporation

As a workforce provider with over 20 years of experience, we are proud to directly employ over 1,500 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Visit us at www.computechcorp.com

Computech is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

Keywords: CES Limited, Ankeny , Computer Support Associate I - Infrastructure (3rd Shift), IT / Software / Systems , Waterloo, Iowa