Ramp Service Agent

Company: Signature Flight Support Corporation
Location: Des Moines
Posted on: February 1, 2025

Job Description:

Job DescriptionAt Signature Flight Support Corporation, we are seeking a highly skilled and detail-oriented Ramp Service Agent to join our team. As a Ramp Service Agent, you will play a critical role in ensuring the safe and efficient operation of our flight line operations.Key Responsibilities:

• Flight Line Operations: Safely and accurately conduct flight line operations in accordance with established policies and procedures.
• Customer Service: Provide exceptional customer service to our clients, ensuring their needs are met and exceeded.
• Ground Support: Perform various ground support tasks, including fueling, de-icing, and marshaling aircraft.
• Teamwork: Work effectively as part of a team to ensure seamless operations and excellent customer service.
• Communication: Clearly communicate with colleagues, management, and clients via phone, radio, and in writing.Requirements:

• High school diploma or general education degree (GED)
• Minimum of 18 years of age
• A valid state driver's license. In some locations, a commercial driver's license (CDL) is required as dictated by local regulations and business needs
• Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies
• Must be legally authorized to work in the country of employment
• Ability to successfully and timely complete Signature's training programs
• Ability to pass a color vision test for purposes of inspecting aviation fuel
• Ability to use a computer and email, including pass computer-based training modules
• Excellent verbal and written communication skills, and for safety-sensitive tasks, in English
• Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time)
• Ability to work flexible schedules, including night, holiday, and weekend shifts, and in various weather conditions
• Preferred: Three to six months experience and/or training in aviation, customer service, or other related field; or equivalent combination of education and experience and/or trainingQualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status.

Keywords: Signature Flight Support Corporation, Ankeny , Ramp Service Agent, Sales , Des Moines, Iowa